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POPcodes transforms the payment terminal into a powerful merchant and customer engagement tool.
Blog

Important Notice from POPcodes

Dear Friends, Here at POPcodes, maintaining the highest levels of security for our users is, and always will be, our highest priority. As some of …

Omnichannel

POPcodes® selected to present Push Button Service™ solution at Atlanta’s FinTech South

POPcodes®, a startup focused on improving consumer, merchant and acquirer experiences, has been selected to showcase their unique solution to over a thousand attendees of the FinTech South conference at the Mercedes-Benz Stadium in Atlanta, Georgia May 7 & 8, 2018.

Consumer

The Future of Mobile Wallets

The influence of mobile technology on retail in this century has been truly astounding. By 2003, 95 million people around the globe made a payment via their mobile device. By 2015, there were 500 million users making 50 billion transactions for a total volume of 610 billion USD. With mobile wallet growth on the rise, could it be the next subset of mobile commerce to reap the benefits of a mobile hungry populace? Over the last five years, m-commerce has enjoyed a 30% compound annual growth rate (CAGR) that is showing little sign of slowing down. If brick and mortar retail is still king, what will it take to bring mobile wallet adoption out of the hands of early adopters and into the hearts and minds of shoppers worldwide?

Blog

Study: Delivery Issues Could Cost Retailers More than $1.5 Billion in Lost Revenue

Almost half (40%) of shoppers said delivery is the single most decisive factor in the shopping experience. Yet, delivery issues could cost retailers $333 million this holiday season, not including an additional $1.5 billion in potential lost revenue from shoppers who won’t return after a poor experience.

Blog

Commentary: Transforming Mobile Wallets from Payment Tools Into Engagement Tools

Brands constantly look for new channels to engage with consumers and mobile wallets are often underutilized—yet promising—tools that can do just that. People use physical wallets to hold their rewards cards, gift cards and more—and expect the same capabilities from their mobile wallets.

But until a mobile wallet can provide the same functionality as a physical one, there’s no reason for consumers to leave their leather billfold at home. Mobile wallets that don’t bridge this gap are less likely to be used to their full potential because they don’t provide consumers with added value that eliminates the need for a physical wallet—causing brands to miss out on engagement opportunities.

Blog

7 Facts in Retail That Demand Change

Customer loyalty is no longer the powerhouse that it once was. In the digital age, consumers expect top-notch customer service, and the ability to buy what they want, anywhere, and anytime, through various channels, offline and online. With brick-and-mortar stores seeing fewer and fewer purchases while online sales continue to enjoy meteoric rises, retailers must face the music, and it’s a whole new dance card.  

Blog

Give Business Customers The VIP Treatment With Omnichannel Support

The human touch is important, and many business leaders equate great customer service with a customer’s ability to reach an actual person quickly. But company leaders who aspire to deliver excellent customer support should be aware that today’s customers increasingly demand the tools and resources to resolve problems themselves.

Blog

10 Best Rewards To Increase Customer Engagement

Keeping customers engaged with your rewards program can be tough.  In order to keep them interested, your customers need to be constantly reminded of your program’s benefits. Otherwise, they might forget why they joined the first place, potentially costing you business and having a negative effect on your bottom line.