Direct-to-Merchant™ Engagement Platform

Enhance merchant communication, strengthen your brand, and streamline critical business processes with our hybrid-cloud solution.

Digital Unboxing

Effortlessly deploy smart devices to merchants with a white-labelled unboxing setup.

Reduce setup time, boost engagement, and accelerate first transactions while reinforcing your brand.

Self-Serve

Reduce merchant friction with self-serve options.

Offer 24/7 access to training, support, and product discovery while cutting calls, scaling efficiently, and reducing errors—leading to lower churn.

Notifications and Alerts

Keep merchants informed – and ready to act – with real-time messaging linked to graphic rich, omnichannel workflows. 

Reduce merchant support calls spikes and frustrations, by guiding users through even the most complex actions when needed.

Power-Up Campaigns™

Reach key-holding associates at the start of their day with operational and promotional campaigns.

Upsell value-added solutions, increase retention, and accelerate product launches.

Merchant Surveys

Quickly measure merchant needs and satisfaction.

Capture referrals from happy merchants and alert retention teams to at-risk accounts.

Power Your Payments with D2M™

Take control of your merchant experience with D2M™, the direct-to-merchant solution built to simplify interactions, reduce costs, and improve customer satisfaction. With rapid implementation, easy customization, D2M™ helps payment service providers  optimize their deployment, training, support, and value added sales processes like never before.