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Blog & News
Keep updated on the latest trends, discover valuable merchant insights, upcoming events, and more.
Don’t Rely on Sales Teams to Drive Up/Cross Sell Value-Adds As a payment service provider (PSP), you need to adapt your cross-sell …
POPcodes Wins ETA’s Most Innovative Solution for 2025 The Direct-to-Merchant Engagement Platform delivers digital workflows to build deeper, more profitable relationships between …
On March 31st, 2024, the PCI Security Standards Council, with input from the payments industry, will release PCI DSS v4.0. From fortified …
Merchant satisfaction is a major contributing factor to the success of payment service providers (PSPs). PSPs need to consistently be measuring, …
CALGARY, AB & ATLANTA, GA Sept 7, 2022 – POPcodes, Inc. (POPcodes), a leading provider of smart-terminal based value-added solutions, and Arcum …
Experts from the payments industry come together to discuss integral elements for both B2B and B2C growth, retention, and profitability at the …
Starting out 2022 with a bang, POPcodes is excited to attend the National Retail Federation 2022: Retail’s Big Show Jan 16-18. POPcodes …
POPcodes’ CEO and Co-Founder, Gregg Aamoth, had the pleasure of sitting down with PaymentsJournal for a conversation about meeting small business needs …
AMP (Advanced Mobile Payment Inc.) joins POPcodes’ device manufacturer partnerships with POPcodes solutions available on AMP devices! Calgary, AB, November 24, 2021 …
POPcodes had the pleasure of joining Raymond Pucci and Ryan Mac for PaymentsJournal’s Podcast on utilizing smart payment terminals beyond payment acceptance. …
FAQ
We’re dedicated to providing you with thorough information. If you can’t find your question here, please feel free to contact us via our contact page!
Can I use my existing POS terminal hardware?
POPcodes’ app can be deployed to smart terminals in the field through your current Terminal or Estate Management System (TMS /EMS). You don’t need new hardware!
What type of ongoing management is required for this system? Who performs this service?
Content updates occur without an app update. This enables you to change the information you send to merchants quickly and easily. You don’t have to make content changes, but to receive the most value, it’s easy to change content to reflect any updated and current messaging. Our content change processes are easier than updating a website.
What does Direct-to-Merchant Embedded Engagement Platform™ Cost?
Starting at $1.50/month per terminal.
Does the D2M Embedded Engagement Platform™ require our in-house IT resources?
Deployment requires very few IT resources. We recommend that a technical team does a final signoff for the app installed on the device and participates in the setup of the deployment process (through a fulfillment partner or EMS). With POPcodes, everything is tested before deployment and works alongside your EMS.
How much training is required for acquirers and ISO staff?
Very little. The POPcodes team takes care of major setup or content changes. Your team can easily submit alerts through our drag-and-drop portal interface and check on usage statistics with a simple explanation.
How much training is required for merchant staff?
None! Direct-to-Merchant™ provides resources through a combination of automatic display messages and intuitive, easy-to-use in-app content.
Can I see proof of ROI for the app?
We are extremely measurable through our interaction history data. Use this function to see usage metrics like sessions, active users, and view the specific pages your merchant terminals access.
Is it an on-premises installation or is it cloud-based?
Content management and workflow processing are cloud-based. The in-store app runs on the device itself. We employ a hybrid SaaS solution with the app on the device, with the admin portal and content workflow engine stored in the cloud. This is similar to a payment terminal app on a device with a gateway in the cloud.
What devices does POPcodes support currently?
We support nearly all smart terminals, including: Ingenico Tetra 5000, 7000, and 8000 Series, Ingenico Axium Series, Pax Technology A and E Series, Castles Technology Saturn Series and DejaVoo Systems P and Q Series Devices.
Does this require integration with a payment app?
No, our app is siloed from your payment app in the app environment.
Is the POPcodes app secure and PCI compliant?
Absolutely, our app has no effect on your PCI or gateway.
What’s the timeline to install the POPcodes app?
The timeline is less than 90 days to deploy our app with your personalized content! Content changes can be made in less than two days’ notice through our POPcodes team and you can push new alerts independently in real-time.
What’s the timeline to change content?
Content changes are made typically in less than 48 hrs notice through our POPcodes team and you can push new alerts yourself in real-time.
Who creates the content?
It’s up to you! Urgent alert messages are created and submitted into the portal by you to ensure timeliness. The POPcodes team sets up workflows for the content created by you, or we create content for your needs based on your input.
Is there an API?
Yes. D2M™ can integrate into many of your current systems.
Support
Assistance when you need it. Our user-friendly POPcodes® app and resource-rich portal empower you to find answers independently. For those unique moments requiring extra support with your solution, rest assured, we’re here to assist.
Acquirer Support
Exploring our Direct-to-Merchant™ engagement platform? For API and acquirer support, log in. No login? No problem! Contact us below. We’re here to assist.
1-844-POPcode (767-2633)


Merchant Support
For API and merchant support, login is required. Lost login? Reach out via call or email for personalized assistance with your questions