Merchant Satisfaction

Payment Service Providers Must Evolve

by

Payment Service Providers: Adapt or Die Payment service providers (PSPs) need to wake up to the fact that end-to-end, vertically optimized solutions make life easier for merchants, particularly for small businesses without large in-house IT teams. When merchants have the core technology necessary to run their businesses from one provider, they operate more efficiently – … Read more

3 Ways to Maximize Merchant Satisfaction

by
Satisfied merchant opening store.

  Merchant satisfaction is a major contributing factor to the success of payment service providers (PSPs). PSPs need to consistently be measuring, optimizing, and acting on merchant satisfaction. So, why is it so important for PSPs to consistently work on merchant satisfaction? The list is long and strenuous but some of the main reasons for … Read more