Blogs
Give Business Customers The VIP Treatment With Omnichannel Support
The human touch is important, and many business leaders equate great customer service with a customer’s ability to reach an actual person quickly. But company ...
10 Best Rewards To Increase Customer Engagement
Keeping customers engaged with your rewards program can be tough. In order to keep them interested, your customers need to be constantly ...
Customer Loyalty in the Digital Age
Around 80% of consumers use mobile phones inside a physical store to check product reviews, according to a recent study by website design firm Outerbox, ...
Study: What consumers expect when they buy online, pick up in store
It is clear from the study that consumers want speed, convenience and timely communication for a better BOPIS experience. Currently, a small portion of total ...
To Save Retail, Let It Die
The store of the future will become the most powerful media channel available to a brand, offering customer experiences that are the most profitable product ...
More Than Digital Plus Traditional: A Truly Omnichannel Customer Experience
In sector after sector, companies are asking how they can adapt to the digital world—how they can build more digital capabilities, create more digital offerings, ...